Privacy Notice
Hardwick Community Centre Working Group Privacy Notice
This statement explains how Hardwick Community Centre Working Group (“we” and “our”) handles and uses the personal data we collect about our past, current and future supporters (“you” and “your”). Developing a better understanding of our supporters allows us to keep in touch with you to keep you apprised of our activities and developments, to provide services to you, and to identify ways in which you can support us through donations or other forms of financial and non-financial support.
We are committed to protecting your personal information and being transparent about what information we hold.
Personal data that we hold
We may hold information relating to you from a number of sources. A significant proportion of the information we hold is that which you provide to us (for example, you may give us information by filling in forms on our website, or by corresponding with us by post, email or otherwise).
We augment the data we hold from you with data from publicly available sources.
Personal data that we hold includes:
Names, titles, and aliases, photographs
Contact details such as telephone numbers, addresses, and email addresses
IP addresses, if you communicate with us from your personal computer
Financial identifiers such as bank account numbers and payment/transaction identifiers
Which emails from us that you open and links that you click
We do not process sensitive personal data such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health or data concerning a natural person’s sex life or sexual orientation unless you provide this data to us for a specific purpose.
How we use your data
We use your data for a number of interdependent purposes for supporter relations, supporter communications and fundraising. These include:
sending you information (e.g. email newsletters)
conducting surveys, including research on when and whether particular donation opportunities or funding appeals may be of interest to you
sending you details of volunteering opportunities
inviting you to events
process relevant financial transactions
internal record keeping, including the management of any feedback or complaints
administrative purposes (e.g. to process a donation you have made or to administer an event you have registered for or attended)
Before seeking or accepting major donations, we conduct due diligence, including reviewing publicly available personal data relating to the donor's criminal convictions and offences.
We may send communications to you by post, telephone or electronic means (principally by email), depending on the contact details we hold and the consent that you have provided.
If you have concerns or queries about any of these purposes or how we communicate with you, please contact us using the details listed below.
We may use automated or manual analyses to link data together to help us identify your potential for supporting the Community Centre, to provide you with an improved experience, to send you communications which are relevant and timely, to identify volunteering opportunities or opportunities for providing support which may be of interest to you, and to avoid approaching you with opportunities which are not of interest. All of this enables us to raise more funds, sooner and more cost-effectively, in support of the Hardwick Community Centre.
We will always respect a request by you to stop processing your personal data, and in addition your statutory rights are set out below.
When we share your data with others (our partners)
We share data on a considered and confidential basis, where appropriate, with:
Any organisation established to manage the Community Centre
Third parties engaged by us to provide services to us or to you
We do not sell your personal data to third parties under any circumstances.
Your rights
You have the right to:
ask us for access to, or rectification or erasure of your data
restrict processing (pending correction or deletion)
object to communications or direct marketing
ask for the transfer of your data electronically to a third party (data portability)
You have the right to lodge a complaint with the Information Commissioner’s Office at https://ico.org.uk/concerns/
Further information
The legal basis for processing your personal data for the interdependent purposes set out above is that it is necessary for the pursuit of our legitimate interests. We always handle your personal data securely and minimise its use, and there is no overriding prejudice to you by using your personal information for these purposes. In addition, there is no statutory or contractual requirement for you to provide us with any personal data.
The controller for your personal data is the Hardwick Community Centre Working Group, and we can be contacted at data.protection@hardwickcommunitycentre.org
Please contact us if you have any concerns or questions about the above information or you wish to ask us not to process your personal data.
We will retain your data indefinitely in support of your lifelong relationship with the Community Centre or until you request us to do otherwise. We will publish on our website any changes we make to this privacy notice.
Where you exercise your right to erasure, we may need to retain some personal information for statutory purposes.